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Protsessijuhtimine - selguse loomise distsipliin
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Kuldar Hansen teeb Recommy koolituse protsessijuhtimise teemal. Tegime lühikese videointervjuu sellest, mis on protsessijuhtimine ja millest tuleb koolitusel juttu. Vaata siit:
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The revolutions that change the government tend to be noisy and bloody affairs, but the revolutions in technology and economics happen rather silently. This is because true technical revolutions happen when people start to take a new phenomenon as a normal everyday thing and don't even notice that they changed their behaviour. And one such thing is now happening in Estonia - the radical change in the last mile delivery. As an indicator, here is a list of changes that have happened in the last 5 years: There are now 3 parcel terminal networks operating in Estonia. Omniva, SmartPOST and DPD. Therefore there is competition and prices are driven down. Most E-shops are integrated with some or all of them. There are at least 5 online grocery supermarkets that offer home delivery: Selver, Coop, Fresh and Go, Barbora (the shop previously known as Maxima) and Prisma. One of the latest innovations is done by Coop, who offers grocery lockers that are refrigerated and to where you c
PPP (Private Public Partnership) kui kontseptsioon lähtub eeldusest, et riigiametnikud ei suuda mingit tööd organiseerida nii efektiivselt nagu seda suudavad erafirmad. Erafirma tunneb valdkonda põhjalikumalt ja suudab seetõttu teha tööd efektiivsemalt ja kõik võidavad. Minu arvates on selline mõttekäik auklik: Selleks, et ametnikud ja riik PPP projekti juures petta ei saaks peavad nad ju olema vägagi pädevad antud valdkonnas. Väga detailselt läbi analüüsima, et kuidas saab investeeringust kuutasu ja kas erafirma ei ole riske üle hinnanud või lepingusse mingit konksu sisse kirjutanud. Kui aga ametnikud on pädevad ja õigesti motiveeritud, siis milleks PPP? Miks siis ei võiks lihtsalt riigihangetena kogu vajalikku teenust ja kaupa sisse osta? Kui nad aga ostu üle otsustavad ametnikud ei ole pädevad ja õigesti motiveeritud, siis on erafirmal võrreldes riigihankega erakordselt suuremad võimalused PPP projektiga riigilt raha välja meelitada. PPP puhul on palju hägusem skeem, palju keerulise
(Neither ChatGPT, nor any other AI was used to write this article. Photos by me. But the illustrations were created by Midjourney AI. You can find the Midjourney command in Italic at the footer of each illustration.) In this post I will cover two topics. Firstly, the hybrid and remote work practices and its challenges. Secondly, some thoughts on the huge impact the hybrid/remote work will bring about small-townization. Part 1 - Where we are with hybrid and remote work? A few weeks ago there was a fire drill in the office building of Solita Tallinn. The alarm went on and everybody in the building (the one on the photo) had to evacuate to the street. While waiting on the street for the drill to end we did a small calculation. We calculated that there should be about 800-1000 workplaces in the whole building. However, the "evacuated" crowd was only 150-200 persons strong. So roughly 10-30% of the workplaces in our office building are used. This matches the numbers we are seein
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